iOS (iPhone/iPad)

Use the instructions below to remove an Exchange account on your iPhone, iPod Touch, or iPad. These steps apply to devices running iOS 5.5 or above.

  1. Go to Settings > Mail, Contacts, Calendars. The Accounts screen will open.
  2. On the Accounts screen, tap the Exchange Account you want to remove.
  3. Scroll down and click Delete Account. A Delete Account warning window will open.
  4. On the Delete Account warning window, click Delete Account to finish. You have successfully deleted your Exchange account.

Android

Use the instructions below to remove an Exchange account on your Android device. These steps apply to devices running Android 2.2 or above.

Note: Each Android version might be slightly different and it is likely that the Exchange account will show up as a Corporate Account.

  1. Go to Applications > Email. The Email screen will open.
  2. On the Email screen, bring up the settings menu and tap Accounts. The Accounts screen will open.
  3. Press and hold the Exchange Account you want to delete until the Menu window opens.
  4. On the Menu window, click Remove Account. A Remove Account warning window will open.
  5. On the Remove Account warning window, tap OK or Remove Account to finish. You have successfully deleted your Exchange account.

Apple Mail

Use the instructions below to remove an Exchange account in Apple Mail.

  1. Open Apple Mail.
  2. Click Mail on the top menu bar and then Preferences. The Preferences window will open.
  3. In the Preferences window, click Accounts. The Accounts window will open.
  4. In the Accounts window, click the Exchange Account you want to delete, then click the minus sign (-). A Removewarning window will open.
  5. In the Remove warning window, click Remove or OK to finish. You have successfully deleted your Exchange account.

Apple Calendar

Use the instructions below to remove an Exchange account in Apple Calendar.

  1. Open Apple Calendar.
  2. Click Calendar on the top menu bar and then Preferences. The Preferences window will open.
  3. In the Preferences window, click Accounts. The Accounts window will open.
  4. In the Accounts window, click the Exchange Account you want to delete, then click the minus sign (-) below. A Remove warning window will open.
  5. In the Remove warning window, click Remove to finish. You have successfully deleted your Exchange account.

Outlook 2011 (Mac)

Use the instructions below to remove an Exchange account in Outlook 2011.

  1. Open Outlook 2011.
  2. On the Tools menu, click Accounts. The Accounts window will open.
  3. In the Accounts window, click the Exchange Account you want to delete, then click the minus sign (-) below. A Delete warning window will open.
  4. In the Delete warning window, click Delete to finish. You have successfully deleted your Exchange account.

Outlook 2013 (PC)

Use the instructions below to remove an Exchange account in Outlook 2013.

  1. From the Start Menu, select Control Panel.
  2. Click User Accounts.
  3. Click Mail (32-bit).
  4. If you don’t see Mail 32-bit on the page, use the Search box in the upper right corner to search for it.
  5. Click Show Profiles.
  6. Select the Profile and Click “Remove”

Outlook 2016 (PC)

Use the instructions below to remove an Exchange account in Outlook 2016.

  1. From the Start Menu, select Control Panel.
  2. Click User Accounts.
  3. Click Mail (32-bit).
  4. If you don’t see Mail 32-bit on the page, use the Search box in the upper right corner to search for it.
  5. Click Show Profiles.
  6. Select the Profile and Click “Remove”